Refund & Return Policy

Return & Exchange Policy

All purchases may qualify for a return or exchange within fourteen 14-day from the date of receiving the item(s). Customers may exchange an item for a different colour or size, and of equal value only. 

The item(s) must be in resale-able condition with original packaging. For refund processing an invoice need to be attached upon return. 

Please submit your request at Product Returns and it will be reviewed by LUXURY PERFUME. We will arrange to pick up and re-send the item at no charge if it is manufacturing fault. For exchange or other reasons of return, the shipping charges will be borne by customer. 

We reserve the right to replace with a new item of the same original order or refund via e-voucher. Shipping charges are not refundable, all points accumulated will be deducted upon refund of the item(s). 

If returning an item that qualified you for a free gift, please include the free gift with your return. If you choose to keep the free gift, you will be charged for its value.

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